Dementia Care Home

Martham Lodge Residential Care Home

34 The Green, Great Yarmouth, Norfolk, NR29 4PA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-07-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about how welcoming the atmosphere feels here. They describe staff who are genuinely friendly and professional, making worried relatives feel less anxious about visiting from far away. There's a sense that everyone matters here, regardless of how complex their needs.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-07-30

  • Is this home safe?

    Good
    The home received a Good rating for Safe at its July 2019 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published summary does not include specific observations about staffing numbers, night cover, or how incidents are recorded and acted on. No concerns were raised in this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective, which covers care planning, training, healthcare access, and nutrition. The home specialises in dementia care, which implies some level of specialist training is in place. No specific detail about the content of dementia training, how often care plans are reviewed, or how GP and specialist access is arranged is included in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring, which covers staff warmth, dignity, respect, and how well staff know the individuals in their care. No direct inspector observations, resident quotes, or relative comments are included in the published summary. The Good rating indicates no concerns were found in this domain at the time of inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive, which covers activities, engagement, and whether care is tailored to individual needs. No specific activities are named in the published summary, and there is no detail about one-to-one engagement for residents who cannot join group activities. The Good rating indicates the inspector found no concerns in this area.
    Verified by inspector
  • Is the home well-led?

    Good
    The home holds a Good rating for Well-led. A named registered manager, Miss Carol Ann Preston, and a nominated individual, Mrs Emma Johnson, are recorded. The published summary does not include detail about the manager's tenure, how staff are supported, how feedback from residents and families is gathered, or how the home responds when things go wrong. The 2023 monitoring review found no evidence requiring a change to this rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65, with particular experience in dementia care. They seem especially equipped for residents whose dementia brings behavioural challenges. Rather than seeing difficult behaviours as problems to manage, the team approaches each person with understanding and continued respect. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Martham Lodge Residential Care Home holds a Good rating across all five inspection domains, but the single inspection in July 2019 provides only limited specific detail. Scores reflect the positive rating rather than rich observational evidence, so confidence in individual themes is moderate rather than high.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about how welcoming the atmosphere feels here. They describe staff who are genuinely friendly and professional, making worried relatives feel less anxious about visiting from far away. There's a sense that everyone matters here, regardless of how complex their needs.

Lens 02

What inspectors have recorded

The care approach stands out for its consistency. Staff treat residents as individuals, maintaining their dignity even when behaviours are challenging. Families feel confident their loved ones are safe here, knowing the team won't reduce their attention or care when things get difficult.

Lens 03

How it sits against good practice

It's reassuring to find a place that doesn't shy away from complexity.

DCC Recommendation

Worth a visit

Martham Lodge Residential Care Home, at 34 The Green, Great Yarmouth, holds a Good rating across all five inspection domains. The inspection took place on 1 July 2019 and the report was published on 30 July 2019. A review in July 2023 found no evidence requiring a reassessment of that rating, meaning the Good judgement still stands. The home is registered to care for up to 20 adults over 65, including people with dementia, and is run by Hollyman Care Homes Limited with a named registered manager in post. The most important thing to understand is that the published inspection findings are a brief summary rather than a detailed report, so it is not possible to confirm specific strengths in areas like staffing ratios, activity provision, food quality, or dementia-specific care. The inspection is also now over five years old. Before making a decision, visit the home and ask to see the current staffing rota, the activity timetable, and a sample care plan. Ask specifically how many permanent staff work nights, how often the registered manager is on site, and how families are kept informed if their parent's health changes.

The three questions to ask when you visit

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In Their Own Words

How Martham Lodge Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Martham Lodge Residential Care Home says about itself

Where challenging behaviour meets patient understanding

Dedicated residential home Support in Great Yarmouth

When dementia brings difficult behaviours, families need somewhere that won't give up. Martham Lodge Residential Care Home in Great Yarmouth understands this deeply. They work with residents whose needs might overwhelm other places, treating each person with patience and respect.

Care & specialisms

Who they care for

    The home cares for adults over 65, with particular experience in dementia care.

    How they describe their dementia care

    They seem especially equipped for residents whose dementia brings behavioural challenges. Rather than seeing difficult behaviours as problems to manage, the team approaches each person with understanding and continued respect.

    “It's reassuring to find a place that doesn't shy away from complexity.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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